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Administrator II at TransUnion

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What We’ll Bring:

Dynamics of the Role
The main purpose of this role is to provide back office support to outsourced call centers for our TransUnion consumers.
How You’ll Contribute

  • You will be required to work well within a team, build strong relationships and be an example of what Transunion stands for.
  • Responsible to answer all incoming online, email and fax queries from consumers or call Centre relating to obtaining their credit profile and providing assistance.
  • Will be responsible to accurately process consumer requests and capture information onto the relevant contact Centre systems for each query received.
  • Educate the consumers on TransUnion Interactive products and processes.
  • To ensure that all individual targets are met in order to achieve departmental Service Level agreements (i.e. Schedule Adherence, Quality Assurance, Average handling/turnaround time, Productivity Requirements).
  • Provide timeous feedback to consumers via email or by telephone regarding queries logged.
  • To ensure that quality is maintained whilst handling consumer’s requests.
  • Adherence to company and departmental policies and procedures as well as Compliance.

What You’ll Bring:

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  2. Scroll down and find how to apply or mode of application for this job after the job description.
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  4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.

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What You’ll Bring

Matric (Grade 12) or equivalent is required and preferable to have at least 1 year working experience as an administrator. Demonstrate the ability to deal with irate customer on a regular basis. Must be customer focused. Needs to be process oriented with excellent follow through skills. Need to be a self-starter with strong initiative. Must be able to demonstrate a readiness to make decisions, take the initiative and originate action. Must be able to ask questions for assignments that are unclear or ambiguous.

Impact You’ll Make:

What We Offer

We aim high — and are reaching for new heights every day. This is a terrific time to join our team as we build on our commitment to integrity, service, reliability and innovation. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions.

TransUnion Job Title

Administrator II, Customer Support QA

Closing Date : 5th February, 2022

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

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Jobs

Commercial Planning Supervisor at Kenya Airways

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Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

Summary

The incumbent is responsible for optimizing inventory levels and ensuring efficient stock management through accurate demand forecasting, strategic planning, and collaboration with cross functional teams. The role aims to enhance operational efficiency, minimize carrying costs, and uphold product availability, ultimately contributing to the overall success of the organization’s supply chain and customer satisfaction.

Responsibilities     

  • Adopt and implement planning vision, strategy, policies, processes and procedures to aid and improve operational performance.
  • Develop and implement inventory planning strategies to optimize stock levels and minimize carrying costs.
  • Generate and analyze inventory reports, identifying trends and areas for improvement.
  • Generate regular reports on inventory performance, highlighting key metrics and trends
  • Leada team of inventory control staff provide training, support, and guidance to ensure effective performance and goal achievement.
  • Load, maintain and ensure integrity of item-level product forecasts in ERP Planning System
  • Monitor inventory turnover rates, identify slow moving or obsolete items, and recommend appropriate action
  • Create and track replenishment orders and shipments for continuous supply of stock to ensure availability.
  • Demand planning including review of historical consumption and forecasts with stakeholders
  • Coordinate with logistics and commercial warehouse teams to streamline inventory processes and improve overall efficiency
  • Review of NAS stores organization parameters in view of consumption trends and user decisions
  • Analysis of monthly inventory report from outstation to determine top-up quantities
  • Preparation of monthly stock status  and consumption index by product category
  • Conduct weekly stock review and flag any abnormal consumption
  • Implement and maintain best practices for inventory control, ensuring accuracy and compliance with company policies.
  • Evaluate and recommend improvements to existing inventory planning procedures.

Job Requirements        

  • Degree in Procurement/Supply Chain Management or other relevant business degree.
  • 5 years’ experience in Supply Chain environment. Preferable in inventory control & planning
  • Knowledge of inventory management.
  • Knowledge of Oracle ERP and other relevant IT tools
  • Professional certifications (e.g. CIPS, KSIM, APICS, CILT)
  • Member of Supply Chain Body CIPS, KISM, APICs, CILT

Closing Date : 8 April. 2024

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

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Jobs

Sales Executives at M-KOPA Solar

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M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR… M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.

Responsibilities

  • Monitor and deliver set sales targets within the designated territory.
  • Achieve and surpass sales targets of M-KOPA products by developing local networks.
  • Uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
  • Recruit, train, coach, mentor & supervise a field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
  • Keenly monitor and evaluate the performance of DSRs to meet the performance standards.
  • Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.
  • Design Sales and Marketing Strategy for the team to ensure Weekly, Monthly, and Quarterly sales targets are reached.
  • Monitor and analyze the performance of Marketing campaigns.
  • Report writing

Requirements

  • B.Sc. or a Higher National Diploma Holder in any related field
  • 2 years of Sales experience in FinTech Microfinance, Insurance, Telecommunications, Mobile-Money, FMCG, or other products/services in Nigeria.
  • Excellent sales and negotiation skills
  • Ability to motivate and lead a team.
  • Planning, Organization, and Conflict-resolution skills
  • Excellent Presentation, Communication, Coaching, and People Skills
  • Great at leading a wide array of people to perform.
  • Ability to work calmly under pressure.
  • Should have a process-oriented mindset.

Closing Date : 15 April. 2024

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

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