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Call Centre Administrator at StaffCentral Consulting

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Responsibilities:Job Duties/Responsibilities will include:
Receive calls from clients and log calls / jobs on the Client Contact Centre portal; calls / jobs may be received by telephone, email or in person
Allocate works orders to directly employed maintenance team and / or supply chain through raising and closing of reactive and scheduled job requests on the property management system as well as the processing of the subsequent associated invoices
Coordinates predicted annual activities (gas line inspections etc.)
Track job progress against pre-determined KPI’s including maximum allowable response and rectification times and implement escalation procedures
Report back to clients and contract staff on job progress and completion
Upload and amend property information as recorded in the property system database
Maintain and update as appropriate all paperwork subject to contract audit
General administration duties as and when required
Any other duties required to ensure an effective and efficient Client Contact Centre service is delivered in accordance with the companies ISO management systems and Quality Control procedures

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Requirements:Candidate Requirements/ Experience:
Demonstrate previous experience in facilities management or have proven strong administration skills
Strong IT skills including Microsoft Office
Previous administrative experience in a busy environment
Excellent telephone manner, with strong communication and interpersonal skills

If you have not been responded to within 21 days of the closing date please accept that your application was not successful

Closing Date: 25th October, 2021

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

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Executive Assistant / Corporate Administrator at Canonical

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We deliver open source to the world faster, more securely and more cost effectively than any other company. If you’re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.

Summary

  • We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.
  • This team plays a crucial role in the overall operation of the business. They run significant business operations and processes, supporting the respective department leads but also taking central responsibility for logistics, expenses, travel and scheduling. They are the secret to our success! We look for confident and effective people who have good judgment and the self-assurance to hold firm on a point of policy regardless of the seniority of people on the other side of a discussion. If you like to take responsibility and you like to ensure that things are done properly and efficiently then you will enjoy the role tremendously.

Location: This is a global operation, we have open roles in teams in all time zones.

Responsibilities

  • Support operations for one or more departments in the company
  • Coordinate monthly reports and schedule meetings and interviews
  • Organise and run international company events including logistics
  • Manage quarterly and annual executive meetings
  • Collaborate across teams on activities and initiatives
  • Manage suppliers and stakeholders

What we are looking for in you

  • Excellent academic results at school and university
  • A degree in a business or technical subject
  • Excellent communication skills
  • Responsibility, integrity and accountability
  • Self-awareness and thoughtfulness
  • Ability to travel up to four times a year for company events of up to two weeks duration
  • Ability to learn new technology and software quickly

Additional Skills We Value

  • Experience in operations and executive support
  • Project management experience
  • Event related experience
  • Travel industry experience

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website 

Closing Date : 15 April. 2024

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Jobs

Enterprise Resource Planning- Odoo Expert at Umba

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Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.

Summary

  • We are seeking an experienced ERP Expert specializing in Odoo to join our dynamic team. The ideal candidate will be responsible for the implementation, customization, and ongoing support of our Odoo ERP system. This role requires a deep understanding of business processes and the ability to translate these needs into effective ERP solutions.

Key Responsibilities:

  • Odoo ERP Implementation: Lead the implementation of Odoo ERP within the organization. This includes understanding business requirements, configuring the ERP system, and ensuring a smooth transition from legacy systems.
  • Customization and Development: Customize the Odoo ERP system to meet specific business needs. Develop new modules and enhance existing ones. Ensure that the system aligns with business processes and practices.
  • System Integration: Integrate Odoo with other business systems and applications, ensuring seamless data flow and functionality across platforms.
  • User Training and Support: Conduct training sessions for users and provide ongoing support. Ensure users are proficient in using the Odoo ERP system and address any issues or concerns they may encounter.
  • Maintenance and Upgrades: Regularly maintain and update the Odoo ERP system. Keep abreast of new updates and features in Odoo and implement them as necessary.
  • Performance Monitoring: Monitor the performance of the ERP system, identify areas for improvement, and implement solutions to enhance system efficiency and user experience.
  • Reporting and Analytics: Develop and maintain custom reports and dashboards within Odoo to assist with business decision-making.
  • Compliance and Security: Ensure the ERP system is compliant with relevant laws and regulations. Implement and monitor security measures to protect sensitive data.

Requirements

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Proven experience in Odoo ERP implementation, customization, and support.
  • Strong understanding of business processes and ERP systems.
  • Proficient in Python and other relevant programming languages used in Odoo development.
  • Excellent analytical, problem-solving, and project management skills.
  • Strong communication and interpersonal skills, with the ability to train and support users.
  • Ability to work independently and in a team environment.

Preferred:

  • Certification in Odoo or related ERP systems.
  • Experience with other ERP systems is a plus.
  • Knowledge of database management and SQL.

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website 

Closing Date : 15 April. 2024

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