Jobs
Research & Evaluation Lead at Founders Factory Africa (FFA)
Job Description
Founders Factory Africa (FFA) is unlike any place else you’ve ever worked. We are venture builders dedicated to solving some of Africa’s biggest challenges and capitalizing on it’s incredible potential by leveraging market and tech opportunities.
What You’ll Do
We are looking for a highly motivated and experienced researcher with diverse quantitative and qualitative skills to spearhead the design and implementation of a number of research and M&E projects. This role offers a unique opportunity to contribute to the impact assessment of innovative medical devices in low-resource settings and drive evidence-based decision-making. As the Research and Evaluation Lead, you will work closely with Neopenda senior management and take ownership of the company’s research and impact measurement strategy. The position is fast-paced and continuously evolving with emerging projects.
Responsibilities
- Overseeing the design, planning, execution, and evaluation of clinical validation studies, feasibility assessments, and impact evaluations.
- Leading formative and summative evaluations for new products or product changes. This will include spearheading voice of customer research for our new cloud service neoCloud and conducting summative evaluations for our intermittent vital signs monitor, neoSpot.
- Update and align Neopenda’s clinical evaluation procedures with ISO 13485:2016 standards and other relevant guidelines, ensuring Neopenda’s commitment to the highest quality and regulatory standards.
- Driving Neopenda’s research, M&E and impact measurement strategy along our theory of change, ensuring alignment with organizational goals and objectives.
- Providing management and leadership, both internally and externally, to the research coordinator and various implementation partners, ensuring smooth collaboration between cross-functional teams and project success.
- Leading the development and submission of grant applications to secure funding for additional research and business development objectives focused on new and existing products.
- Supporting accurate data collection through training of on-site research staff and provision of technical oversight to ensure projects are implemented with fidelity.
- Fostering and improving research and data management best practices at Neopenda, including adherence to research ethics, and optimization of data analysis, security and utilization procedures.
- Managing databases and preparing data sets from a variety of sources; conducting quantitative and qualitative analyses to translate into actionable insights.
- Developing compelling data visualizations, study reports, abstracts, peer-reviewed publications and other research products to communicate our research findings.
- Participating in management and reporting of grant-funded projects, ensuring compliance with deliverables and timelines.
- Strengthening and expanding Neopenda’s partnerships with a variety of external stakeholders including community partners, government officials, research collaborators and regulatory agents.
Requirements
- A Master’s degree in public health, medical statistics, epidemiology or related field.
- Advanced quantitative and qualitative skills and a strong understanding of a range of research methods.
- 7+ years of healthcare research experience, with at least 2-3 years in a management role.
- Experience at a startup, preferably in a medical technology or healthcare-related domain.
- Demonstrated success in grant writing, with previous experience as a lead author and/or co-author.
- Ability to effectively organize, self-manage and prioritize diverse tasks with minimal supervision.
- Proficiency with analytical software and visualization tools, including Excel, R, STATA and Tableau.
- Experience with electronic data capture systems such as REDCap, TrialKit and CastorEDC.
- Strong analytical and communication skills (written and oral) with a demonstrated ability to distill and disseminate research findings to a wide public audience.
- Strong interpersonal skills, with high effectiveness in influencing, networking and problem solving to overcome project bottlenecks.
- Capacity to work collaboratively across teams and flexibility to occasionally operate outside regular hours to support team members and external partners across different time zones.
- Excitement for building impactful technology and ability to thrive in a startup environment.
- Openness to learning and growing in a dynamic role, and be comfortable wearing multiple hats.
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Closing Date : 15 February. 2024
Job Description
We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.
Corporate Training Telemarketer
Are you a dynamic, creative, and innovative telemarketer with a passion for sales and marketing? We are looking for a Corporate Training Telemarketer to join our client and help develop and grow their training business in the region. If you have a successful track record in marketing corporate training courses, corporate events, or corporate real estate services, we want to hear from you! This position based in Nairobi is to market the in-person training courses in Kenya, Uganda, Tanzania, Rwanda, Zambia & Malawi.
Key Responsibilities:
- Drive sales by identifying and engaging potential clients.
- Understand client training needs and offer tailored solutions.
- Promote our unique training programs and demonstrate their value to corporate clients.
- Meet and exceed sales targets, contributing to business growth.
- Maintain organized, accurate records and manage your sales pipeline effectively.
Qualifications and Experience:
- A dynamic, creative, and innovative marketing and sales professional with 2-3 years work experience and proven track record in B to B corporate training marketing and sales or marketing corporate events or Real Estate sales experience (a must requirement).
- Proven top performer with exceptional communication and persuasion skills.
- Highly organized, detail-oriented, and goal-driven.
- Critical thinker who thrives in a fast-paced environment and consistently exceeds targets
HOW TO APPLY
Interested and qualified candidates should forward their CV to:
vacancies@peoplefoco.co.ke
using the position as subject of email
Closing Date : 21 November. 2024
Job Description
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit – headquartered in Belgium – focuses on the needs of International.
Care Team Senior Supervisor
Your job
As a Care Team Senior Supervisor, you will be managing a team based in KL, Nairobi and Madrid. You will be responsible to motivate your own teams to ensure production levels and targets are achieved, to ensure effective processing controls are in place across locations, as well as championing efforts that achieve the highest possible levels of provider experience and satisfaction that enable the company to meet its growth and profit objectives.
Your role will be broader than the day-to-day management of the team – your agile, provider centric mindset will ensure that you contribute to our overall provider operations strategy, identifying opportunities to enhance the service proposition and to improve the efficiencies and productivity of your teams. Your role will report into the Care Senior Manager based in Madrid.
Your role will be to:
- Responsible to lead dedicated care teams across the globe in and efficient and effective way.
- Build and bring alive a true culture of provider centricity.
- Responsible to meet operational KPI’s within the team in terms of production, quality, TAT, amongst others, and bring those alive across the team to deliver on those.
- Analysing support workflows and making suggestions to improve efficiency and effectiveness and be active in seeking and sharing ideas for innovation in business processes.
- Managing schedules of team members according to customer/provider demand and any service levels agreements.
- Assess the capacity planning for your segments as well as following up on absences and coverage strategies to secure business continuity.
- Taking part in forecasting and budgeting for customer service and tracking the actual performance against plan.
- Produce meaningful, accurate management reports and statistical information in line with formats and timescales agreed with management, including trending and enhancement activities to quantify operational impacts.
- Regular contact with Client Management, Service Ops, Clinical and other Cigna internal stakeholders within your remit.
- Identifying and acting to remove obstacles to delivering consistently high levels of services.
- Assisting and contributing with the design and rollout of new operational excellence projects.
- Ensure strong employee engagement within the team, including day to day oversight, motivation, conflict management, training, wellbeing, and performance by providing coaching and skill development in collaboration with the other Care Team management and PSO Management Team
- Working closely with senior management to help customer/ provider service deliver on their components of overall company goals and objectives.
- Be a focal point for the PSO leads as well as other internal stakeholders.
- Leading and supporting your teams through required changes.
- International travel on quarterly basis might be required.
Your profile
- Minimum 2 years’ experience leading operational teams within the company or outside.
- International mind-set, with holistic and able to work remotely with colleagues and direct reports across locations.
- Striving for excellent service to our members, clients, and providers.
- Experience in and passion for coaching, managing, developing, and motivating individuals and the team.
- Experience in change and process improvement management – with a proven track record in improving customer service standards.
- Experience managing offshore teams.
- Strong presentation skills, and knowledge of Window Office tools like Word, Outlook, Excel, Powerpoint.
- A growth mindset with a positive attitude towards change and the ability to play an active role in implementing change initiatives.
- Competency to build a team and create an atmosphere of positive collaboration, innovation and creative solutioning among the team members.
- Proven data analytics skills (advanced Excel, Qlikview, Tableau …).
- Results orientated – ability to cascade and explain goals, establish plans and manage work to achieve desired outcomes.
- Accountability – assumes ownership for achieving personal results and collective goals.
- Strong communication skills: demonstrating drive and enthusiasm. High level of English is a requirement.
Key Competenties
- Manage ambiguity
- Balances stakeholders
- Organizational Savy
- Drives Engagement
- Build effective teams
- Tech savvy
- Global perspective
- Data driven
What we offer?
- Type of Contract: Permanent.
- Multicultural working environment: A diverse job in an international context with impressive clients.
- Hybrid working: Enjoy working from the comfort of your home 3 days per week and 2 days from our Madrid office. Cigna’s “Happy You”: health and wellbeing initiatives, flexible work hours, home working opportunities.
- Flexible starting hour: Official Schedule Monday to Friday 9.00 to 17.00 but with flexibility. Our shifts are from 7:00 to 9:30, with the possibility to choose the time that suits you best.
- A wide range of social benefits (such as: healthcare insurance, pharmacy insurance, dental insurance, vision insurance, life insurance, shuttle bus and so on) and attractive salary packages.
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Closing Date : 21 November. 2024
Corporate Training Telemarketer at People FOCO
Care Team Senior Supervisor at Cigna
