Jobs
Handyman at The Broll Property Group
POSITION PURPOSE
Responsible for the maintenance of the building. Completes preventive maintenance, installs new equipment, and assists with routine building maintenance. Completes work order records and files all related maintenance paperwork. Assists area staff as required, responds to the maintenance needs of different departments, and keeps management well informed.
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ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for effectively completing assigned maintenance duties.
a. Continuously checks and inspects buildings to identify maintenance needs.
b. Responds promptly and efficiently to tenant maintenance requirements.
c. Responds promptly and efficiently to duties allocated to you by the building supervisor or regional building manager.
d. Checks all main outer and inner doors (broken glass, open and close properly etc).
e. Checks exterior of buildings and identify problem areas.
f. Checks and replace lights inside ladies and gents toilets, foyers, passages, stairways, parking areas. Also checks external security lights.
g. Checks all fittings in toilets (taps, basis, urinals etc).
h. Checks all equipment such as air-conditioning plant, standby pumps, sump pump, water tanks, water feature equipment etc.
i. Checks all fire equipment along with the building supervisor.
j. Ensures that you are familiar with how the emergency equipment functions and what the emergency procedures are.
k. Performs a visual check of the electrical distribution boards to ensure no loose wiring, etc.
l. Performs repairs where necessary and if these cannot be repaired, advise building supervisor immediately.
m. Identifies daily maintenance issues, communicates with the building supervisor and schedules the work for your attendance.
n. Inspects equipment, checks operating condition, and logs repair needs.
o. Follows all safety rules and procedures, and operates equipment in accordance with established safety policies and department procedures. Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
2. Assumes responsibility for tenant installations.
a. Performs ad hoc quality control checks on tenant installations – during or on completion.
b. Ensures premises are in satisfactory condition before the tenant moves in
c. Along with the building manager assists tenants when they move into the premises
d. Where necessary assists with the removal/relocation of partitioning
3. Assumes responsibility for establishing and maintaing effective relationships with tenants.
a. Maintains regular contact with tenants.
b. Reports all items to building supervisor especially if tenants have lodged complaints.
c. Ensures that urgent matters are reported immediately and attended to immediately.
4. Assumes responsibility for maintaining related records.
a. Tracks and records repair and maintenance results.
b. Completes work orders, lists materials issued and used, and files paperwork with appropriate personnel.
c. Updates equipment maintenance records as appropriate.
d. Completes equipment and supply orders as assigned.
5. Assumes responsibility for establishing and maintaining effective working relationships with area staff and with management.
a. Assists area staff as needed.
b. Ensures that management is appropriately informed of area activities.
c. Attends meetings as required.
d. Meets the maintenance needs of different departments throughout the facility.
6. Assumes responsibility for related duties as required or assigned.
a. Ensures that work area and grounds are clean, secure, and well maintained.
b. Completes special projects as assigned.
c. Familiarises himself with emergency numbers and contractors details in order to assist the building manager or act up in his absence.
PERFORMANCE MEASUREMENTS
1. Maintenance assignments are completed in accordance with established policies and procedures.
2. Safety regulations are closely followed.
3. Maintenance records, work orders, and department logs are accurate and up-to-date.
4. Equipment is well maintained and in good operating condition. Preventive maintenance is performed as scheduled.
5. Management is appropriately informed of area activities and of any significant problems.
6. Good communication and coordination exist with area staff and departments.
QUALIFICATIONS
EDUCATION/CERTIFICATION: Standard Eight (Grade10) – with additional training in maintenance and repair procedures.
REQUIRED KNOWLEDGE: Basic knowledge of maintenance functions and safety protocol.
Able to read and follow blue prints.
EXPERIENCE REQUIRED: Minimum of two years of related maintenance experience.
SKILLS/ABILITIES: Able to work well independently.
Attention to detail.
Solid hand/eye coordination.
Closing Date: 5th November 2021
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
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Job Description
We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.
Corporate Training Telemarketer
Are you a dynamic, creative, and innovative telemarketer with a passion for sales and marketing? We are looking for a Corporate Training Telemarketer to join our client and help develop and grow their training business in the region. If you have a successful track record in marketing corporate training courses, corporate events, or corporate real estate services, we want to hear from you! This position based in Nairobi is to market the in-person training courses in Kenya, Uganda, Tanzania, Rwanda, Zambia & Malawi.
Key Responsibilities:
- Drive sales by identifying and engaging potential clients.
- Understand client training needs and offer tailored solutions.
- Promote our unique training programs and demonstrate their value to corporate clients.
- Meet and exceed sales targets, contributing to business growth.
- Maintain organized, accurate records and manage your sales pipeline effectively.
Qualifications and Experience:
- A dynamic, creative, and innovative marketing and sales professional with 2-3 years work experience and proven track record in B to B corporate training marketing and sales or marketing corporate events or Real Estate sales experience (a must requirement).
- Proven top performer with exceptional communication and persuasion skills.
- Highly organized, detail-oriented, and goal-driven.
- Critical thinker who thrives in a fast-paced environment and consistently exceeds targets
HOW TO APPLY
Interested and qualified candidates should forward their CV to:
vacancies@peoplefoco.co.ke
using the position as subject of email
Closing Date : 21 November. 2024
Job Description
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit – headquartered in Belgium – focuses on the needs of International.
Care Team Senior Supervisor
Your job
As a Care Team Senior Supervisor, you will be managing a team based in KL, Nairobi and Madrid. You will be responsible to motivate your own teams to ensure production levels and targets are achieved, to ensure effective processing controls are in place across locations, as well as championing efforts that achieve the highest possible levels of provider experience and satisfaction that enable the company to meet its growth and profit objectives.
Your role will be broader than the day-to-day management of the team – your agile, provider centric mindset will ensure that you contribute to our overall provider operations strategy, identifying opportunities to enhance the service proposition and to improve the efficiencies and productivity of your teams. Your role will report into the Care Senior Manager based in Madrid.
Your role will be to:
- Responsible to lead dedicated care teams across the globe in and efficient and effective way.
- Build and bring alive a true culture of provider centricity.
- Responsible to meet operational KPI’s within the team in terms of production, quality, TAT, amongst others, and bring those alive across the team to deliver on those.
- Analysing support workflows and making suggestions to improve efficiency and effectiveness and be active in seeking and sharing ideas for innovation in business processes.
- Managing schedules of team members according to customer/provider demand and any service levels agreements.
- Assess the capacity planning for your segments as well as following up on absences and coverage strategies to secure business continuity.
- Taking part in forecasting and budgeting for customer service and tracking the actual performance against plan.
- Produce meaningful, accurate management reports and statistical information in line with formats and timescales agreed with management, including trending and enhancement activities to quantify operational impacts.
- Regular contact with Client Management, Service Ops, Clinical and other Cigna internal stakeholders within your remit.
- Identifying and acting to remove obstacles to delivering consistently high levels of services.
- Assisting and contributing with the design and rollout of new operational excellence projects.
- Ensure strong employee engagement within the team, including day to day oversight, motivation, conflict management, training, wellbeing, and performance by providing coaching and skill development in collaboration with the other Care Team management and PSO Management Team
- Working closely with senior management to help customer/ provider service deliver on their components of overall company goals and objectives.
- Be a focal point for the PSO leads as well as other internal stakeholders.
- Leading and supporting your teams through required changes.
- International travel on quarterly basis might be required.
Your profile
- Minimum 2 years’ experience leading operational teams within the company or outside.
- International mind-set, with holistic and able to work remotely with colleagues and direct reports across locations.
- Striving for excellent service to our members, clients, and providers.
- Experience in and passion for coaching, managing, developing, and motivating individuals and the team.
- Experience in change and process improvement management – with a proven track record in improving customer service standards.
- Experience managing offshore teams.
- Strong presentation skills, and knowledge of Window Office tools like Word, Outlook, Excel, Powerpoint.
- A growth mindset with a positive attitude towards change and the ability to play an active role in implementing change initiatives.
- Competency to build a team and create an atmosphere of positive collaboration, innovation and creative solutioning among the team members.
- Proven data analytics skills (advanced Excel, Qlikview, Tableau …).
- Results orientated – ability to cascade and explain goals, establish plans and manage work to achieve desired outcomes.
- Accountability – assumes ownership for achieving personal results and collective goals.
- Strong communication skills: demonstrating drive and enthusiasm. High level of English is a requirement.
Key Competenties
- Manage ambiguity
- Balances stakeholders
- Organizational Savy
- Drives Engagement
- Build effective teams
- Tech savvy
- Global perspective
- Data driven
What we offer?
- Type of Contract: Permanent.
- Multicultural working environment: A diverse job in an international context with impressive clients.
- Hybrid working: Enjoy working from the comfort of your home 3 days per week and 2 days from our Madrid office. Cigna’s “Happy You”: health and wellbeing initiatives, flexible work hours, home working opportunities.
- Flexible starting hour: Official Schedule Monday to Friday 9.00 to 17.00 but with flexibility. Our shifts are from 7:00 to 9:30, with the possibility to choose the time that suits you best.
- A wide range of social benefits (such as: healthcare insurance, pharmacy insurance, dental insurance, vision insurance, life insurance, shuttle bus and so on) and attractive salary packages.
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Closing Date : 21 November. 2024
Corporate Training Telemarketer at People FOCO
Care Team Senior Supervisor at Cigna
