Jobs
Clinical Care Operations Lead at Tibu Health
Job Description
TIBU Health was founded in 2018 by a small team of health and technology experts with one objective in mind: make it easier for people to obtain high quality healthcare services
Your profile
We are looking for an autonomous, self-driven Clinical Operations Lead who will work as part of the Medical Team to ensure continued excellence in the delivery of healthcare services by TIBU Health.
Reporting Line: Chief Medical Officer
Roles and responsibilities
Service delivery and quality management
- Overall implementation lead in the delivery of care across the channels of service delivery for TIBU health.
- Oversight of the day-to-day activities in each of the channels of service delivery.
- Determine adequate staffing levels across the channels of service delivery and implement an efficient scheduling mechanism.
- Collaborating internally to ensure the efficient use, allocation, and deployment of human resources to deliver services as required by TIBU Health clients.
- Ensure seamless patient experience across the service delivery channels.
- Ensure compliance with regulatory boards and government across channels of service delivery including but not limited to valid staff licenses and board licenses.
- Manage clinical incidents and risks by supporting the Quality Assurance Manager on all root cause analysis meetings and participate in the formulation of corrective and preventive actions for any clinical incidents and risks identified.
- Support in the implementation of a quality improvement plan as advised by the Quality Assurance Manager.
- Ensure that scheduled maintenance of all equipment and resources across the service delivery channels is conducted as planned.
Reporting and analytics
- Develop clinical metrics to audit and measure the performance of the service delivery team of TIBU Health according to international guidelines, including but not limited to health outcomes.
- Work with the Logistics lead to develop metrics to measure the performance of the Logistics arm of TIBU Health.
- Ensure consistent reporting to and compliance with the Ministry of Health and regulatory bodies on relevant data as required.
- Develop quarterly management reports on the clinical and logistics performance of TIBU health and share insights with senior management.
Budgeting and procurement
- Develop the annual and quarterly budgets for each of the service delivery channels and logistics for review and approval by the CMO.
- Ensure rational management of costs across the channels of service delivery.
Team management and capacity building
- Work with the CMO to define human resources needs for the service delivery channels and logistics team, define the scope of work, and support recruitment and onboarding.
- Conduct regular performance reviews for the service delivery channel teams and logistics team.
- Co-develop with other team leads and maintain the onboarding manual for team members joining the medical department.
- Lead on capacity building of the clinical care implementation team by developing and executing a CME calendar based on a multidisciplinary needs assessment
Innovation
- Work with the CMO to collaboratively coordinate, operationalize, and grow innovative pilot programs across the channels of service delivery, for example, Wellness, Chronic Disease Management plans, and primary care.
- Work collaboratively to innovate, build, and continuously review an internal clinical audit system for improved reporting, analytics, compliance, and performance management.
- Work collaboratively to innovate, build, and continuously review the omnichannel platform for efficient and effective service delivery of care.
- Other related duties as assigned by your supervisor.
Requirements
Skills Required
- Ability to lead teams
- Communication skills, including empathy and the ability to provide clear explanations
- Critical thinking and problem-solving
- Drive to continue learning throughout the career
- Attention to detail
Education and Experience
- Medical degree from a recognized university
- Postgraduate degree in Public Health or Business Administration is an added advantage
- At least 5 years of post-internship experience
- At least 1 year experience in clinical operations management
- Experience in working in a busy clinical setting
- Experience in working with technology is an advantage
- Valid ATLS/ACLS/BLS certification
- Valid professional practising license by a designated regulatory body
Closing Date :15 February. 2024
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Mantrac Kenya Ltd. is the sole authorized dealer for Caterpillar Products in Kenya. Mantrac Kenya Ltd. distributes and supports the full range of CAT construction equipment including Wheel Loaders, Skid Steer oaders, Dump Articulated Trucks, Backhoe Loaders, Excavators, Motor Graders, Track-TypeTractors, BCP products.
JOB OUTLINE:
The candidate will work with the customer and sales team to provide Condition Monitoring opportunities and quotes with the goal of generating, through the PSSR, Incremental Business for Mantrac and informative and actionable insights for the customer to improve the utilization and efficiency of their Cat fleet. They will be supported at the Group level by the Cat Connected Support team for technical issues and as a resource for generating opportunities.
MAIN DUTIES AND RESPONSIBILITIES:
- Monitor, interpret and correlate data from the following sources within ManCMS; Equipment’s electronic data from Product Link, ET and VIMS
- Oil & Coolant fluid analysis (SOS) reports
- Customer Track Service (CTS) reports
- Service history and Work in Progress (WIP)
- Product Improvement Programs (PIP) and Product Service Programs (PSP) •Liaise with others in the Service team to ensure valuable sources of data feed into system e.g. Product Links, Cat Inspect inspections; especially as it relates to key customers
PERSON SPECIFICATION:
- Electronic/Mechanical Engineering background preferred. Experience from field service would be beneficial.
- Strong computer skills; experience of equipment diagnostic and troubleshooting.
- Strong knowledge of a wide range of equipment; ability to read complex schematics and understand different equipment arrangements
HOW TO APPLY
Submit your CV, copies of relevant documents and Application to:
careers@mantrackenya.com
Use the title of the position as the subject of the email
Closing Date : 15 May. 2024
The British Council is a British organisation specialising in international cultural and educational opportunities.
Role Purpose
To support with regional social media and website scheduling and management needs, working closely with the Regional Content Managers and Regional marketing and communication teams. The Part-Time content manager will be responsible for updating SOLAS pages, creating and scheduling posts on our social channels, working on reports under the guidance of the Marketing Hub and the regional communication team. The content manager will ensure that all posts are aligned with our brand guidelines, properly tagged and scheduled in a timely fashion.
Main Accountabilities
Project Support
This role will be regional, or cluster based depending on the requirements of the business. The main role of the content manager will be to create and manage our social media and website updates. They will:
- Work closely with regional content managers and marketing & communication teams
- Manage website and social media updates for specific projects.
- Write, edit and update imagery, captions and tags under the guidance of the regional marketing team and the Hub for social media channels and our SOLAS website pages.
- Monitor the social media accounts and offer constructive interaction with users.
- Will participate in SEO activities and updates.
Managing self and others
- Maintains brand standards/creative quality in region, supported by the Regional Content managers and regional marketing teams.
- Keeps abreast of new social trends in the markets.
- Supports the implementation of the equality, diversity and inclusion (EDI) framework for social media and website by demonstrating inclusion of diversity in creatives across both print and digital and implementing EDI recommendations.
Relationship and Stakeholder Management
- Proactively builds and maintains collaborative relationships with internal peers and stakeholders to ensure integrated, joined up and future-proofed working.
- Acts as a Brand Ambassador, helping deliver a strong British Council brand.
Requirements
Minimum/Essential Qualifications:
Relevant degree or demonstrable equivalent level of experience
Role specific knowledge and experience:
- Proven experience in social media management and tools
- SOLAS certified.
- Creative with some knowledge of design/editing tools
- Content writing and proofreading skills
- Able to follow instructions clearly to achieve desired results.
Desirable
- Stakeholder management and influencing
- Ability to assess creative projects and assets.
Closing Date: 21 May 2024
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Condition Monitoring Analyst at Mantrac Kenya Ltd
Content Manager – Specialist Consultant at British Council
