Jobs
Business Analyst (Finance) at RCL FOODS Careers
Job Description
RCL FOODS is on the hunt for an analytical individual with a finance background and a passion for ERP systems and who is a Syspro super user, to join our Grocery Division as a Business Analyst (Finance). This role is based in Randfontein and reports to the Finance Executive.
The purpose of the role is to act as the business support advisor and Super User to the Syspro ERP environment for the Grocery Business Unit. To work in conjunction with the Business to identify, design, and specify applications solutions that meet the business requirements and achieve the Business requirement; and to facilitate the implementation of identified solutions utilising recognised project management methodologies.
Duties & Responsibilities
Assist end users to resolve ERP related issues across the Grocery Business Unit (in particular financial related issues).
Assist end users with ERP reports/data/table information etc, available from tables in the ERP.
Provide clear problem definition and liaise with necessary technical experts/ external consultants to resolve technical ERP related issues.
Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new.
System Functionality:
Conduct user acceptance testing in conjunction with the Information Technology department and business (super users).
Create and maintain user training manuals and standard operating procedures in conjunction with the business (super users) and learning team.
Conduct user assessments with the business users following training or as required.
Analyse reports on user knowledge and skills gaps provided by the learning to identify training needs.
Work in conjunction with the learning department to roll out ongoing end-user training as required.
System Opportunity Identification:
Support the Commercial Manager, Application Manager, and the Business in identifying IT application solutions to address key business requirements.
Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Commercial Manager.
Projects Application Development, Enhancement and Implementation:
Serve as a liaison between the Business and the Information Technology department / external consultants to ensure the implementation of identified system enhancements.
Meet with relevant Business representatives to establish, understand and document detailed business requirements to be met by the project.
Compile and agree on a scope definition document and ensure full sign off is achieved prior to implementation.
Compile and store project documentation (including business process flow charts, end-user training materials, standard operating procedures and change controls).
Ensure constant communication with developers and full testing of the solution to identify and resolve problems and constraints prior to Business user acceptance testing.
Work in conjunction and communicate with the Business to implement the solution.
Provide post-implementation support to all end users (in particular financial support).
Teamwork and Self-Management:
Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing and self-development.
Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
Support and drive the business core values.
Manage colleagues’ expectations and communicate appropriately.
Demonstrate a willingness to help others and “go the extra mile” to meet team targets and objectives.
Champion training and development of self and others utilizing available training opportunities.
Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
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Minimum Requirements
Minimum Degree in Commerce/Accounting (BCom) – non-negotiable.
Diploma / degree in Project Management will be an advantage.
Minimum of 3- 5 years’ experience within a finance function and role of the ERP – Syspro super user.
Demonstrates success in managing projects relating to superior performance and continuous improvement.
A business environment with strong finance background.
Valid code EB drivers’ license.
Closing Date :2022/03/07
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Job Description
We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.
Corporate Training Telemarketer
Are you a dynamic, creative, and innovative telemarketer with a passion for sales and marketing? We are looking for a Corporate Training Telemarketer to join our client and help develop and grow their training business in the region. If you have a successful track record in marketing corporate training courses, corporate events, or corporate real estate services, we want to hear from you! This position based in Nairobi is to market the in-person training courses in Kenya, Uganda, Tanzania, Rwanda, Zambia & Malawi.
Key Responsibilities:
- Drive sales by identifying and engaging potential clients.
- Understand client training needs and offer tailored solutions.
- Promote our unique training programs and demonstrate their value to corporate clients.
- Meet and exceed sales targets, contributing to business growth.
- Maintain organized, accurate records and manage your sales pipeline effectively.
Qualifications and Experience:
- A dynamic, creative, and innovative marketing and sales professional with 2-3 years work experience and proven track record in B to B corporate training marketing and sales or marketing corporate events or Real Estate sales experience (a must requirement).
- Proven top performer with exceptional communication and persuasion skills.
- Highly organized, detail-oriented, and goal-driven.
- Critical thinker who thrives in a fast-paced environment and consistently exceeds targets
HOW TO APPLY
Interested and qualified candidates should forward their CV to:
vacancies@peoplefoco.co.ke
using the position as subject of email
Closing Date : 21 November. 2024
Job Description
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit – headquartered in Belgium – focuses on the needs of International.
Care Team Senior Supervisor
Your job
As a Care Team Senior Supervisor, you will be managing a team based in KL, Nairobi and Madrid. You will be responsible to motivate your own teams to ensure production levels and targets are achieved, to ensure effective processing controls are in place across locations, as well as championing efforts that achieve the highest possible levels of provider experience and satisfaction that enable the company to meet its growth and profit objectives.
Your role will be broader than the day-to-day management of the team – your agile, provider centric mindset will ensure that you contribute to our overall provider operations strategy, identifying opportunities to enhance the service proposition and to improve the efficiencies and productivity of your teams. Your role will report into the Care Senior Manager based in Madrid.
Your role will be to:
- Responsible to lead dedicated care teams across the globe in and efficient and effective way.
- Build and bring alive a true culture of provider centricity.
- Responsible to meet operational KPI’s within the team in terms of production, quality, TAT, amongst others, and bring those alive across the team to deliver on those.
- Analysing support workflows and making suggestions to improve efficiency and effectiveness and be active in seeking and sharing ideas for innovation in business processes.
- Managing schedules of team members according to customer/provider demand and any service levels agreements.
- Assess the capacity planning for your segments as well as following up on absences and coverage strategies to secure business continuity.
- Taking part in forecasting and budgeting for customer service and tracking the actual performance against plan.
- Produce meaningful, accurate management reports and statistical information in line with formats and timescales agreed with management, including trending and enhancement activities to quantify operational impacts.
- Regular contact with Client Management, Service Ops, Clinical and other Cigna internal stakeholders within your remit.
- Identifying and acting to remove obstacles to delivering consistently high levels of services.
- Assisting and contributing with the design and rollout of new operational excellence projects.
- Ensure strong employee engagement within the team, including day to day oversight, motivation, conflict management, training, wellbeing, and performance by providing coaching and skill development in collaboration with the other Care Team management and PSO Management Team
- Working closely with senior management to help customer/ provider service deliver on their components of overall company goals and objectives.
- Be a focal point for the PSO leads as well as other internal stakeholders.
- Leading and supporting your teams through required changes.
- International travel on quarterly basis might be required.
Your profile
- Minimum 2 years’ experience leading operational teams within the company or outside.
- International mind-set, with holistic and able to work remotely with colleagues and direct reports across locations.
- Striving for excellent service to our members, clients, and providers.
- Experience in and passion for coaching, managing, developing, and motivating individuals and the team.
- Experience in change and process improvement management – with a proven track record in improving customer service standards.
- Experience managing offshore teams.
- Strong presentation skills, and knowledge of Window Office tools like Word, Outlook, Excel, Powerpoint.
- A growth mindset with a positive attitude towards change and the ability to play an active role in implementing change initiatives.
- Competency to build a team and create an atmosphere of positive collaboration, innovation and creative solutioning among the team members.
- Proven data analytics skills (advanced Excel, Qlikview, Tableau …).
- Results orientated – ability to cascade and explain goals, establish plans and manage work to achieve desired outcomes.
- Accountability – assumes ownership for achieving personal results and collective goals.
- Strong communication skills: demonstrating drive and enthusiasm. High level of English is a requirement.
Key Competenties
- Manage ambiguity
- Balances stakeholders
- Organizational Savy
- Drives Engagement
- Build effective teams
- Tech savvy
- Global perspective
- Data driven
What we offer?
- Type of Contract: Permanent.
- Multicultural working environment: A diverse job in an international context with impressive clients.
- Hybrid working: Enjoy working from the comfort of your home 3 days per week and 2 days from our Madrid office. Cigna’s “Happy You”: health and wellbeing initiatives, flexible work hours, home working opportunities.
- Flexible starting hour: Official Schedule Monday to Friday 9.00 to 17.00 but with flexibility. Our shifts are from 7:00 to 9:30, with the possibility to choose the time that suits you best.
- A wide range of social benefits (such as: healthcare insurance, pharmacy insurance, dental insurance, vision insurance, life insurance, shuttle bus and so on) and attractive salary packages.
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Closing Date : 21 November. 2024
Corporate Training Telemarketer at People FOCO
Care Team Senior Supervisor at Cigna
